Group Class Policy​

Cancellation Policy
We kindly ask that you cancel or reschedule your class with at least 24 hours' notice. Cancellations made within 24 hours of your booked class will incur a full session charge or result in the loss of that session from your concession pass. This helps us manage waitlists and class numbers fairly.

We understand that unexpected things can come up, especially illness. If you're unwell, please get in touch! We do allow some leeway on a case-by-case basis.

Concession Expiry
All class concession passes are valid for 6 months from the date of purchase. Please keep this in mind when booking, and let us know if you need help managing your pass.

Low Attendance
To ensure group classes remain sustainable, a minimum number of participants is required. If a class has low attendance (typically fewer than 2 people), it may be cancelled. We’ll do our best to notify you as early as possible and offer an alternative, such as:

• Transferring your booking to another class

• Offering a class credit for future use

• Upgrading to a private session at a discounted rate (when available)

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We really appreciate your understanding and support. If you have any questions or need assistance, feel free to get in touch!